Terms, Privacy Policy & Data Deletion

Introduction

Welcome to Sonalibank Info. I am committed to protecting your privacy and handling your information responsibly. This policy explains how information may be collected, used, disclosed, and protected when you use the Sonalibank Info Android application.

By using the app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Information We Collect

We may collect the following types of information when you sign up for the app. If there is no sign-up, no sign-up related personal information is collected through that process.

• Personal information such as name, designation, branch name, email address, phone number, blood group, and any information voluntarily provided.
• Non-personal information such as device model, operating system, app interactions, features used, and location data if enabled.

How We Use Your Information

• To provide and maintain the app
• To improve and personalize user experience
• To communicate with users through updates and notifications
• To respond to inquiries and support requests
• To analyze usage patterns and improve functionality
• To comply with legal obligations and protect rights

Sharing Your Information

Personal information is not sold, traded, or transferred to third parties without consent, except in limited situations:

• With service providers assisting in app operation under confidentiality obligations
• To comply with legal requests or court orders
• To protect and defend rights and property
• With your consent or direction

Data Security

Reasonable measures are taken to protect information from unauthorized access, use, or disclosure. However, no internet transmission or storage system can be guaranteed as completely secure.

Your Rights

• Access: request access to personal information held about you
• Correction: request correction of inaccurate information
• Deletion: request deletion of personal information, subject to lawful exceptions
• Objection: object to certain processing activities
• Data Portability: request a copy of personal information in a structured format

What is the Right to Data Deletion?

The right to data deletion, sometimes called the right to be forgotten, allows a user to ask for removal of personal information when there is no compelling reason to continue processing it.

When Can You Request Deletion?

• The data is no longer necessary for the original purpose
• You withdraw consent and no other legal basis exists
• You object to processing and no overriding grounds remain
• The personal data has been processed unlawfully
• Deletion is required to comply with legal obligations

How to Request Data Deletion

1. Send an email to younus.555@gmail.com with the subject line Data Deletion Request.
2. Include your name, email address, and relevant identifying details.
3. Identity verification may be required before processing.
4. After verification, deletion will be processed unless legal or legitimate grounds require retention.
5. Confirmation of the request outcome will be provided within 60 days.

Exceptions to Deletion

• Compliance with legal obligations
• Establishing, exercising, or defending legal claims
• Other lawful legitimate grounds for retention

If any exception applies, the user will be informed accordingly.